Plenty of builds in Bali end with a handshake, a bunch of keys and a folder of nothing. Ours end with a process. Before you ever walk the villa, our own team snags it first and commissions every system — pool, water heaters, air conditioning, pumps. Then we walk it together, room by room, and everything that is not right goes onto a numbered snag list with a photo against each item. Keys are handed over when that list is cleared and signed — and with them a document pack that makes the villa operable, rentable and sellable: permits, certificates, as-built drawings, equipment warranties. After that, a written warranty and scheduled service visits carry you through the first rainy season, which is where construction in Bali is really tested.
What This Service Includes
The Snag Walk
A room-by-room joint inspection against a checklist: finishes, doors and seals, drainage falls, pool equipment, appliances, exterior and roof. Every defect is photographed, numbered and dated — no vague "we'll sort it later".
Defects Cleared Before Keys
The snag list is a gate, not a suggestion. Rectification typically takes one to two weeks, then we re-walk only the listed items. You — or your representative on a video call — sign the cleared list before handover completes.
A Complete Document Pack
PBG building approval and the SLF certificate of function, full as-built drawings (architectural, structural, MEP), equipment manuals and warranties, paint and tile references, supplier contacts and a key inventory.
Warranty in Writing
Five years on the structure and a twelve-month defects period covering leaks, waterproofing and workmanship, with equipment under manufacturer terms. Warranty calls go to the same WhatsApp group you used during the build.
How It Works
Internal pre-handover sweep
Before you ever see the villa, our QC team snags it first and commissions every system — pool balanced and running, hot water, air conditioning, pumps and drainage — so the joint walk is about details, not discoveries.
Joint snag inspection
We walk the villa together room by room — on site, or as a guided video call if you are overseas. Every defect is photographed, numbered and dated on a shared list you receive the same day.
Rectification window
Snags are cleared, typically within one to two weeks, and only the listed items are re-walked. The final stage payment is invoiced only after you sign the cleared list.
Keys and documents
The handover meeting transfers the key and access-code inventory, the full document pack and the utility accounts — plus a briefing for your villa manager if the property will be rented.
Warranty period and service visits
Two scheduled service visits in the first year, one timed just before peak rainy season, and a joint end-of-defects inspection at month twelve close out the project properly.
What It Costs
Snagging, the handover pack and first-year service visits are included in the contract price — there is no "handover fee", and the warranty is printed in the construction contract rather than in a brochure. The payment structure protects you at the finish line too: the final stage is invoiced only once the snag list is cleared and signed, so the last money you pay is for a villa that is actually finished. See the pricing page for how stage payments are typically split across a build.
Where It Fits in Your Project
Handover is the closing milestone of every turnkey villa construction contract. It completes a chain that starts with our structural and quality inspections — whose photographs become part of your as-built record — and is narrated week by week in the owner site reports; the whole system is mapped on the project management & supervision page.
What Owners Ask Us
What is a snag list?
Can the handover be done remotely?
What documents are in the handover pack?
What does the warranty cover — and for how long?
What if a leak appears after I move in?
Areas We Build In
Finish Your Build the Right Way
Ask us for a sample handover pack index and our written warranty terms before you sign with any builder — including us.
See the Handover Pack